Innovative Paradigms brings unsurpassed experience, innovation and technology together to craft creative and successful mobility management solutions to today’s transportation challenges. We specialize in design, implementation and management of ADA in-person eligibility, travel training programs, creative mobility management solutions and the development and execution of various transportation plans and studies.  

Innovative Paradigms is well known for developing a state-of-the-art data management solution that integrates with software like Trapeze and ADEPT Stratagen. Our system has been widely acclaimed by clients, FTA officials, and industry leaders as the tool for efficiently managing all aspects of mobility management processes.

Massachusetts Bay Transportation Authority (MBTA) | Boston, MA

Creation, implementation and management of THE RIDE Eligibility Center (2012 – present)

Operation of Travel Training program (2016 – present)

 

City and County of Honolulu | Honolulu, HI

Prepare Human Services Coordination Plan (2010 – present)

Serve as advisor to the City and County of Honolulu Department of Transportation Services for its Mobility Management projects, establish a number of demonstration projects, assist the City with grant management tasks and implement travel training programs (2010 – present)

Restructure, manage and operate the ADA Paratransit Eligibility Center. (2009 – present)

 

Stanislaus Council of Governments (StanCOG) | Stanislaus County, CA

Established Consolidated Transportation Services Agency (CTSA), Implemented travel training, volunteer driver, and other mobility management programs.  Planned and prepared county-wide mobility study, established the “MOVE” brand and developed and positioned the programs and services to transition to a newly established local, stand-alone, non-profit organization (2010 – 2017)

  

Spokane Transit Authority | Spokane, WA

Implement, manage and operate the ADA Paratransit Eligibility Assessment, Travel Training and Bus Buddy programs (2006 – present)

Massachusetts Bay Transportation Authority (MBTA) | Boston, MA

Creation, implementation and management of THE RIDE Eligibility Center (2012 – present)

Operation of Travel Training program (2016 – present)

Their Data Management System (DMS) tracks a customer’s progression from start to finish and provides the MBTA with accurate data to assist in our reporting.

Mike Lambert
Deputy Administrator, MBTA

City and County of Honolulu | Honolulu, HI

Prepare Human Services Coordination Plan (2010 – present)

Serve as advisor to the City and County of Honolulu for its Mobility Management Center, establish a number of demonstration projects, assist the City with grant management tasks and implement travel training programs (2010 – present)

Restructure and manage ADA Paratransit Eligibility Assessment and Travel Training Center, serve as Project Manager, oversee operations (2009 – present)

Stanislaus Council of Governments (StanCOG) | Stanislaus County, CA

Provide ADA eligibility services, travel training and mobility management programs and prepare county-wide mobility study (2010 – present)

It is worth nothing that only two and a half months after the Eligibility Center began operations, the DTS underwent a Federal ADA audit. Audit team member, Mr. Russ Thatcher devoted more than two hours reviewing the Center’s records and data management system, and was very complimentary about the comprehensiveness and efficiency of the system.

Geri Ung
Planner, The City and County of Honolulu DTS

Stanislaus Council of Governments (StanCOG) | Stanislaus County, CA

Provide ADA eligibility services, travel training and mobility management programs and prepare county-wide mobility study (2010 – present)

StanCOG can attest to the high-caliber of work provided by Paratransit, Inc. and offers a recommendation without reservation.  Paratransit, Inc. has skillfully managed the Stanislaus region MOVE Program since 2010 and StanCOG looks forward to working with the firm into the future.

Rosa De León Park
Executive Director, Stanislaus Council of Governments

Spokane Transit Authority | Spokane, WA

Implement and manage the ADA Paratransit Eligibility Assessment and Travel Training Center, serve as Project Manager, oversee operations (2006 – present)

Spokane Transit partnered with Innovative Paradigms to establish the Mobility Mentor program, a highly successful volunteer driven bus buddy program for seniors and people with disabilities. Learn more by watching the video.

Innovative Paradigms implemented and manages the Travel Training program in Spokane for Spokane Transit. Learn more by watching the video.

The addition of In-Person Assessment to STA’s eligibility process has been critical in providing an accurate and consistent determination for our applicants. Paratransit, Inc. brought a technology with the contract that allowed for streamlining of determination letters that are tailored to the individual.  The In-Person Assessments are conducted professionally and consistently with the attention to the fact that each applicant is an individual.

Janet Stowe
Transportation Manager, Spokane Transit Authority

San Joaquin Regional Transit District (RTD) | San Joaquin County, CA

Provide ADA Eligibility services and Travel Training. Assisted with mobility management workshops, budget analyses of project models and development of program implementation timelines (2008 – present)

  

San Bernardino Urbanized Area Consolidated Transportation Services Agency | San Bernardino, CA

Established, operated and facilitated transition of the Consolidated Transportation Service Agency (2009 – 2016)

 

Valley Transportation Services | San Bernardino, CA 

Developed and trained local staff to implement Travel Training program, and developed Data Management System for Volunteer Driver program. (2012 – 2016)

 

Santa Clara Valley Transportation Authority | San Jose, CA

Provided Travel Training services (2009 – 2012)

 

Solano Transportation Authority| Solano County, CA

Created new transit agency for Solano County, the City of Vallejo and the City of Benicia (2009)

 

Amador County Transportation Commission (ACTC) | Amador County, CA

Prepared Human Services Coordination Plan under contract to Caltrans (2008 – 2009)

 

Alpine County | Markleeville, CA

Prepared Human Services Coordination Plan under contract to Caltrans (2008)

 

Colusa County Transit Agency | Colusa, CA

Prepared Human Services Coordination Plan under contract to Caltrans (2008)

 

El Dorado County | Placerville, CA

Prepared Human Services Coordination Plan under contract to Caltrans (2008)

 

Eastern Sierra Transit Authority (ESTA) | Bishop, CA

Prepared Human Services Coordination Plan (2007 – 2008)