What our Eligibility Clients Say


The City and County of Honolulu moved entirely from a paper-based eligibility application process to an in-person process. Innovative Paradigms has been a wonderful partner for us in implementing this new system. As we have run into issues, we have been able to work with them to adjust.

Innovative Paradigms is very sensitive to make sure our department is apprised of the things going on. We have a really nice working partnership. We are very comfortable with the process and procedure they have established.

Our access to data is fabulous. Whenever we need statistics, they can provide them almost instantly in the format most usable for us.

--Geri Ung, Planner, Paratransit Operations Branch, The City and County of Honolulu


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